Why is my invoice number missing?

If you don't see an invoice number, the invoice is most likely still saved as a draft. Draft invoices let you prepare line items and details without committing to a number yet, since editing a draft freely (without an audit trail) is expected.

The invoice number is generated automatically, using your company's prefix and the next number in sequence, the moment you click Finalise. Once finalised, the number is permanent and any further edits are tracked in the audit log rather than changing the number.

If a finalised invoice is genuinely missing its number, check Settings → Invoice Settings to confirm an invoice prefix is configured, then contact support if the issue persists.